Quantitative assessments of key success factors in software process improvement for small and medium web companies

Abstract

This replicated study investigates SPI success factors for small and medium Web companies using data from 20 Pakistani Web companies and 72 respondents. It applies the same theoretical model of SPI success factors, techniques and data collection questionnaire proposed and employed in [17]; however, it differs from [17] in that Dyba investigated SPI success factors for software companies, whereas this study focuses solely on Web companies. Therefore the contribution of this work is twofold: i) to replicate Dyba's study assessing similarity of patterns within the context of small and medium Web companies; ii) to extend the theoretical model proposed in [19] [21] to small and medium Web companies. The significance of six contributing independent variables, 42 sub-factors and the effects of two moderating variables on dependent variable SPI success have been analyzed.