Reference Service in the Digital Age: An Analysis of Sources Used to Answer Reference Questions

Is traditional reference service obsolete?

Keith Ewing, Robert Hauptman · The Journal of Academic Librarianship · 1995 · 48 citations

Business, Information Systems, Information Technology +4

Reference services in the new millennium

Carol Tenopir, Lisa Ennis · Online · 2001 · 35 citations

Education, Information Systems, Documentation +5

Traditional reference is dead, now let's move on to important questions

David W. Lewis · The Journal of Academic Librarianship · 1995 · 30 citations

Humanities, Philosophy, Intellectual History +12

Here, there, and everywhere: reference at the point-of-need

Judith F. Trump, Ian P. Tuttle · The Journal of Academic Librarianship · 2001 · 29 citations

Humanities, Philosophy, Epistemology +3

The digital reference world of academic libraries

Carol Tenopir, Lisa Ennis · Online · 1998 · 23 citations

Humanities, Literature, Source Studies +2