Publication | Closed Access
An Empirical Evaluation of a Test for Assessing Job Satisfaction
27
Citations
5
References
1985
Year
Job AnalysisCustomer SatisfactionJob Perception ScalesJob SatisfactionEmployee AttitudeJob Satisfaction RangeManagementBusinessJob PerformanceJob FacetsHuman Resource ManagementWork AttitudeOrganizational BehaviorPsychology
Extant measures of job satisfaction range from single questions to multiple-item, multifaceted instruments. Described here is the development and validation of the Job Perception Scales, a 21-item semantic differential measure which assesses satisfaction with five job facets: work, pay, promotions, supervision, and co-workers. Convergent and discriminant validities of the scales and the Job Descriptive Index are reported. The new scale shows both validity and reliability, it can be completed quickly, and the five facets add to its diagnostic usefulness.
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