Innovation and re‐innovation: A role for the user

Abstract

Various models of the innovation process, from the “traditional” to the more recent, are examined in this paper which focuses on the implications for the role of the user in the innovation process. The author points out the need for greater recognition of the importance of users as active participants in the innovation process. In many industrial sectors user‐need specification and product development involve more than simply a passive role for the user and innovatory success is associated with active user involvement in product specification, design and development.