Concepedia

Publication | Open Access

Coping with confusion

DOIFull Paper Access

38

Citations

44

References

2010

Year

Hans Kasper, Josée Bloemer, Paul H. Driessen
Managing Service Quality

Abstract

Contains fulltext : 87066pub.pdf (Publisher’s version ) (Open Access) Contains fulltext : 87066-1.pdf (author's version ) (Open Access)

References

YearCitations

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