Exploring usefulness and usability in the evaluation of open access digital libraries

Information Systems Success: The Quest for the Dependent Variable

William DeLone, Ephraim R. McLean · Information Systems Research · 1992 · 10.6K citations

Business, Information Systems, Management Information Systems +9

Models in information behaviour research

T. D. Wilson · Journal of Documentation · 1999 · 2.1K citations

Social Sciences, Communication, Information Systems +9

Development and validation of an instrument to measure user perceived service quality of information presenting Web portals

Zhilin Yang, Shaohan Cai, Zheng Zhou et al. · Information & Management · 2004 · 654 citations

Business, Information Systems, User Experience Design +11

Understanding user acceptance of digital libraries: what are the roles of interface characteristics, organizational context, and individual differences?

James Y.L. Thong, Weiyin Hong, Kar Yan Tam · International Journal of Human-Computer Studies · 2002 · 345 citations

Arts, Information Systems, Management Information Systems +17

An investigation of user attitudes toward search engines as an information retrieval tool

Shu-Sheng Liaw, Hsiu‐Mei Huang · Computers in Human Behavior · 2003 · 339 citations

Computing, Computer Science, Information Systems +13