Strategic Vision and Values in Top Leaders’ Communications

Jacqueline Mayfield, Milton Mayfield, William C. Sharbrough

International Journal of Business Communication · 2014 · 128 citations · 48 references

Concepts

TL;DR

The study extends motivating language theory to clarify how top leaders construct and transmit strategic vision and values messages, expands the framework to multilevel and external communication, and proposes organizational‑level implementation and diffusion frameworks for future empirical analysis. The authors present a cybernetic feedback model that incorporates external and internal stakeholders and illustrate it with real‑world examples of top leaders’ motivating language.

Abstract

This study extends motivating language theory (MLT) to clarify how top leaders can construct and transmit strategic vision communications and related values messages to improve organizational performance. The propositions and models configure MLT’s utility for transmitting vision and values through CEO language, and also expand the existing MLT framework to include multilevel and external communication. In addition, one of the proposed models presents a cybernetic feedback process that embraces external and internal organizational stakeholders. Furthermore, top leader examples of motivating language in practice are examined. Finally, this theoretical article contributes proposed frameworks for organizational-level motivating language implementation, diffusion, and future empirical analysis of MLT in leader strategic vision and related values communications.

References

48