Team responsibility structure and team performance

Abstract

The purpose is to analyse the impact of team responsibility (the division of job regulation tasks between team leader and team members) on team performance. It bases an analysis on 36 case studies in The Netherlands which are known to have implemented team‐based work. The case studies were executed in 1997 by means of face‐to‐face interviews with HRM staff and line management. It concludes from the analyses that two different types of team responsibility prevail. In a “hierarchical team” team leaders take responsibility for decisions concerning work preparation, support and control, while in the “shared‐responsibility team” decisions are taken by the team members themselves. The analyses show that “shared‐responsibility teams” are thought to contribute more substantially to team performance outcomes than “hierarchical teams”. The analysis helped gain a better understanding of the relationship between HRM and organisation performance, as it is viewed in the “human resource‐based view of the firm”.