Investigating usability and user experience as possible entry barriers for touch interaction in the living room

Abstract

Interaction with various forms of media is changing. Today, interaction technologies like touch, gesture, or speech are ready for deployment in consumer products. Given that most of these technologies are available for more than 20 years, the take up in end consumer products is limited. To investigate the problems on the introduction of touch interaction to the end consumer market, an experimental comparison of a traditional remote control interaction with a touch remote control was performed to investigate users' perceived differences in usability and user experience. Finally, some insights on usability and user experience measurements as possible entry barriers for the market are presented.