Email training significantly reduces email defects

Capturing the Complexity in Advanced Technology Use: Adaptive Structuration Theory

Gerardine DeSanctis, Marshall Scott Poole · Organization Science · 1994 · 3.8K citations

Management, Information Systems, Organization Studies +16

Electronic Mail as the Medium of Managerial Choice

M. Lynne Markus · Organization Science · 1994 · 1.1K citations

Social Sciences, Communication, Organizational Behavior +11

Email overload

Steve Whittaker, Candace L. Sidner · 1996 · 973 citations

Computing, Computer Science, Information Systems +10

E-mail as habitat

Nicolas Ducheneaut, Victoria Bellotti · interactions · 2001 · 421 citations

Computing, Information Systems, Information Technology +6

Finding a happy medium

M. Lynne Markus · ACM Transactions on Information Systems · 1994 · 316 citations · Full text

Social Sciences, Communication, Information Technology +11