IBM Systems Journal · 2007 · 45 citations · 9 references
Fictional CompanyCustomer SatisfactionService LogicBusiness IntelligenceE-business ModelCloud ComputingManagementBusinessService-oriented Software EngineeringStrategic ManagementService-oriented ComputingBusiness ArchitectureService DesignMarketingMarketing StrategyCore Business Architecture
The business architecture of a service-oriented enterprise can be adequately represented through five main architectural domains: business value, structure, behavior, policy, and performance. In this paper we focus on the core business architecture, the set of essential elements in each of the five domains, and the interrelationships among these elements. The business architecture described in this paper identifies the key elements required for business reasoning and for its application to business transformation through service-oriented solutions. A business scenario involving a fictional company in the apparel business illustrates the concepts presented here.
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A framework for information systems architecture
John A. Zachman · IBM Systems Journal · 1987 · 3.2K citations
The coming commoditization of processes.
Thomas H. Davenport · PubMed · 2005 · 414 citations
Industrial Engineering, Education, Outsourcing Relationships +16