Crisis communicative strategies in Taiwan: Category, continuum, and cultural implication

Image repair discourse and crisis communication

William L. Benoit · Public Relations Review · 1997 · 1.4K citations · Full text

Social Sciences, Communication, Crisis Management +13

Choosing the Right Words

Management Communication Quarterly · 1995 · 800 citations

Social Sciences, Public Management, Strategy +12

An Analytic Framework for Crisis Situations: Better Responses From a Better Understanding of the Situation

Journal of Public Relations Research · 1998 · 663 citations

Social Sciences, Organizational Behavior, Crisis Leadership +11

The Impact of High Involvement Work Processes on Organizational Effectiveness

Robert J. Vandenberg, Hettie A. Richardson, Lorrina J. Eastman · Group & Organization Management · 1999 · 451 citations

Management, Organization Studies, Organizational Behavior +12

Communicating through Crisis

David L. Sturges · Management Communication Quarterly · 1994 · 383 citations

Social Sciences, Communication, Organizational Behavior +5