Journal of Management Studies · 2005 · 179 citations · 86 references
ManagementOrganization StudiesOrganizational BehaviorBankingFinancial RegulationInstitutional TheoryLegitimacy ManagementOrganizational LegitimacyRegulatory LegitimacyReputationReputation ManagementOrganizational Reputation ManagementReputational Capital
Organizational legitimacy and reputation share antecedents, construction processes, and consequences, yet legitimacy centers on social acceptance of norm adherence while reputation focuses on inter‑organizational comparisons. The study aims to clarify the distinctions between legitimacy and reputation by empirically examining two antecedents across financial, regulatory, and public dimensions in U.S. commercial banks. The authors analyze data from U.S.
abstract Organizational legitimacy and organizational reputation have similar antecedents, social construction processes and consequences. Nonetheless, an improved understanding of relationships between legitimacy and reputation requires that differences between the two be specified and clarified. Our examination of past research indicates that legitimacy emphasizes the social acceptance resulting from adherence to social norms and expectations whereas reputation emphasizes comparisons among organizations. We empirically examine two antecedents of the financial, regulatory, and public dimensions of legitimacy and reputation in a population of US commercial banks. We find that isomorphism improves legitimacy, but its effects on reputation depend on the bank's reputation. Moreover, higher financial performance increases reputation, but does not increase the legitimacy of high performing banks.
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