Information & Management · 1997 · 167 citations · 17 references
ManagementEducational MeasurementHuman-computer InteractionPerformance MeasurementUser Experience DesignBehavioral CompetenciesCompetency AssessmentCompetency DevelopmentCompetency ModelingCompetency ValidationUser RequirementsCompetence Assessment InstrumentsCompetence DevelopmentUser Experience Metrics
17