Medical Care · 1991 · 429 citations · 13 references
Icu Nurse-physician QuestionnaireHealth Care ManagementOrganizational BehaviorCritical Care MedicineManagementHealth Services ResearchConstruct DevelopmentAcute CareOutcomes ResearchOrganizational AssessmentNursingUnit LevelIntensive Care UnitsOrganizational CommunicationHospital EnvironmentPatient SafetyPatient-centered OutcomeMedicinePatient SatisfactionCritical Care Organization
Health Services Research has a growing need for reliable and valid measures of managerial practices and organizational processes. A national study of 42 intensive care units involving over 1,700 respondents provides evidence for the reliability and validity of a comprehensive set of measures related to leadership, organizational culture, communication, coordination, problem solving-conflict management and team cohesiveness. The data also support the appropriateness of aggregating individual respondent data to the unit level. Implications for further research are discussed.
13
Coefficient Alpha and the Internal Structure of Tests
Lee J. Cronbach · Psychometrika · 1951 · 42.3K citations · Full text
Continuous Improvement as an Ideal in Health Care
Donald M. Berwick · New England Journal of Medicine · 1989 · 1.7K citations
Nursing, Primary Care, Health Policy +15