Perceptual and Motor Skills · 1992 · 24 citations · 9 references
Social SciencesCommunicationPsychologyCommunication TheoryInterpersonal CommunicationNonverbal CommunicationCommunication StrategiesSocial CommunicationVerbal BehaviorVerbal CommunicationInterpersonal ListeningListener PerceptionsNonverbal Listening CuesSocial Understanding
Data from 245 respondents yielded 3 listeners' specific perceived nonverbal behaviors that were positively associated with communicators' perceived understanding and 5 verbal and 8 nonverbal perceived behaviors with perceived misunderstanding.
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The Perceived Understanding Instrument
Dudley D. Cahn, Gary M. Shulman · Communication Research Reports · 1984 · 65 citations