Nursing Administration Quarterly · 2008 · 109 citations · 16 references
Findings from this study offer the first evidence that the performance level of clinical staff nurses correlates positively with EI. A high percentage of nurses in this study scored below average on both total EI score and important subscores. These findings warrant further investigation. EI may offer a framework and specific skills to enhance collaboration, positive conflict behaviors, and healthy relationships in the clinical care environment.
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Workgroup emotional intelligence
Peter J. Jordan, Neal M. Ashkanasy, Charmine E. J. Härtel et al. · Human Resource Management Review · 2002 · 500 citations