Concepedia

A recommender system to avoid customer churn: A case study

Yifan Wang, Ding-An Chiang, Mei‐Hua Hsu, Cheng-Jung Lin, I-Long Lin

Expert Systems with Applications · 2008 · 43 citations · 29 references

Concepts

ComputingManagement Information SystemsCustomer Relationship ManagementData MiningRecommender SystemsChurn AnalysisChurn ManagementCustomer Churn PredictionEvaluation Of Recommender SystemsRecommendation EvaluationRecommendation SystemsCase Study EvaluationChurn AnalyticsChurn DetectionChurn ModelingChurn Risk AssessmentCustomer Churn ModelingCustomer Churn Reduction

References

29

Classification and Regression Trees.

Alexander Gordon, Leo Breiman, Jerome H. Friedman et al. · Biometrics · 1984 · 23.9K citations

Computing, Computer Science, Mathematics +13

Classification and Regression Trees.

John Van Ryzin, Leo Breiman, Jerome H. Friedman et al. · Journal of the American Statistical Association · 1986 · 21K citations

Computing, Computer Science, Mathematics +13

Amazon.com recommendations: item-to-item collaborative filtering

Greg Linden, Brent Smith, Jeremy York · IEEE Internet Computing · 2003 · 5.4K citations

Computing, Computer Science, Data Mining +9

Paul Resnick, Neophytos Iacovou, Mitesh Suchak et al. · 1994 · 5K citations · Full text

Computing, Communication, Information Systems +9

An Exploratory Technique for Investigating Large Quantities of Categorical Data

Gordon V. Kass · Journal of the Royal Statistical Society Series C (Applied Statistics) · 1980 · 2.9K citations

Public Health, Biostatistics, Data Science +14