2005 · 94 citations · 7 references
ComputingComputer ScienceDocumentationHuman-computer InteractionUser Experience DesignDocument ManagementProcedure DocumentationSoftware DocumentationDigital Documentation ToolsDocumentation GenerationTextual DocumentationUser DocumentationUser Study Evaluation
Traditional documentation for computer-based procedures is difficult to use: readers have trouble navigating long complex instructions, have trouble mapping from the text to display widgets, and waste time performing repetitive procedures. We propose a new class of improved documentation that we call follow-me documentation wizards. Follow-me documentation wizards step a user through a script representation of a procedure by highlighting portions of the text, as well application UI elements. This paper presents algorithms for automatically capturing follow-me documentation wizards by demonstration, through observing experts performing the procedure. We also present our DocWizards implementation on the Eclipse platform. We evaluate our system with an initial user study that showing that most users have a marked preference for this form of guidance over traditional documentation.
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Your wish is my command: programming by example
Choice Reviews Online · 2001 · 500 citations
Ted Selker · Communications of the ACM · 1994 · 175 citations · Full text
Cognitive principles in the design of computer tutors
John R. Anderson, C F Boyle, Robert Farrell et al. · Defense Technical Information Center (DTIC) · 1984 · 174 citations