Publication | Closed Access
Influence of Chinese Cultural Values on Consumer Behavior
117
Citations
38
References
1999
Year
Customer SatisfactionCultural ConsumptionFamily MembersEast Asian StudiesSocial PsychologyValue TheoryConsumer ResearchSocial InfluenceCultural FactorConsumer CultureManagementChinese Cultural ValuesConsumer BehaviorSummary GiftConsumer Decision MakingIntercultural MarketingAltruismMarketingCultureProsocial BehaviorSocial BehaviorHong Kong ConsumersArtsConsumer AttitudeSocial Exchange Theory
Gift giving is a visible social behavior whose symbolism suggests that social referents, shaped by cultural background, influence purchase decisions for gifts. The study aims to examine how Chinese cultural values—face saving, reciprocity, and guanxi—mediate gift‑giving behavior among Hong Kong consumers. The authors review relevant literature and construct a parsimonious model that explains the influence of these cultural values, proposing testable propositions for future research.
SUMMARY Gift giving is often a highly visible social behavior which individuals perform among family members and social or business friends. The importance of the symbolism of gifts would suggest that social referents may affect the purchase decisions for gifts. One's social referents are often determined by one's cultural background or affiliation. We propose that the behavior of gift giving among Hong Kong consumers is mediated by such Chinese cultural values as face saving, reciprocity and guanxi (relationship). This paper summarizes the literature on Chinese cultural values and then develops a more parsimonious model to explain the influence of Chinese cultural values on gift giving. Propositions are developed based on this comprehensive model for future testing.
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