BMC Health Services Research · 2014 · 13 citations · 39 references
We developed an easy to use, patient oriented, valid instrument to assess satisfaction with care in young persons with IBD for use in survey research.
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The Measurement of Observer Agreement for Categorical Data
J. Richard Landis, Gary G. Koch · Biometrics · 1977 · 76.3K citations · Full text
Statistics notes: Cronbach's alpha: Table 1
J M. Bland · BMJ · 1997 · 5.2K citations · Full text
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The measurement of patient satisfaction
Roy Carr‐Hill · Journal of Public Health · 1992 · 688 citations