A situational maintenance model

Abstract

The role that effective maintenance management plays in contributing to overall organizational productivity has received increased attention. Presents the development of a situational maintenance model that may be used to analyse and design the elements of a maintenance system. The situational approach to maintenance builds on contingency theory and considers both internal and external corporate dynamics. Using ideas from total productive maintenance (TPM), discusses how this model may be used to link corporate goals with maintenance policies. Defines design variables for maintenance systems that include the perspectives of individual behaviour, decision support systems, management systems and organizational structure, and corporate culture.