The contribution of corporate social responsibility to organizational commitment

TLDR

Corporate philanthropy has been promoted through initiatives such as The Guardian’s “giving list,” which aimed to encourage UK companies to increase social responsibility. The study investigates how employee perceptions of CSR, procedural justice, and training influence organizational commitment within a social identity theory framework. Using a gender‑differentiated model with control variables from commitment literature, the authors analyzed 4,712 employees from a financial services firm to assess the impact of CSR, procedural justice, and training on organizational commitment. Results show that external CSR positively relates to organizational commitment, with effects comparable to job satisfaction, and that gender differences significantly influence this relationship. Keywords: organizational commitment, corporate social responsibility,.

Abstract

Abstract This study investigates the relationship between organizational commitment and employee perceptions of corporate social responsibility (CSR) within a model that draws on social identity theory. Specifically, we examine the impact of three aspects of socially responsible behaviour on organizational commitment: employee perceptions of corporate social responsibility in the community, procedural justice in the organization and the provision of employee training. The relationship between organizational commitment and each aspect of CSR is investigated within a model that distinguishes between genders and includes a set of control variables that is drawn from the commitment literature (Meyer et al., Citation2002). The analysis is based on a sample of 4,712 employees drawn from a financial services company. The results emphasize the importance of gender variation and suggest both that external CSR is positively related to organizational commitment and that the contribution of CSR to organizational commitment is at least as great as job satisfaction. Keywords: Organizational commitmentcorporate social responsibilitytrainingjusticegenderbanking Notes 1. For example, The Guardian, a British national daily newspaper, began publishing its ‘giving list’, an examination of patterns of corporate philanthropy among the UK's leading companies, in November 2001 with the stated aim of ‘naming and shaming’ British corporations into accepting increased social responsibility (The Guardian Giving List, 5 November 2001, p. 2). A. 2. DeGroot (Citation1984: 450).