Let the Buyer Beware: Total Quality Management and Educational Research and Practice

The Social Psychology of Organizations.

J. Richard Hackman, Daniel Katz, Robert L. Kahn · Administrative Science Quarterly · 1979 · 12.4K citations

Management, Organizational Behavior, Social Psychology +12

Modernism, Postmodernism and Organizational Analysis: An Introduction

Robert Cooper, Gibson Burrell · Organization Studies · 1988 · 773 citations

Humanities, Organization Studies, Philosophy +7

The Quality School.

William Glasser · Phi Delta Kappan · 1990 · 171 citations

How Systems Thinking Applies to Education.

Frank Betts · Educational leadership · 1992 · 127 citations

Education, Education Policy, Teaching +6

The Quality Revolution in Education.

John Jay Bonstingl · Educational leadership · 1992 · 59 citations

Public Affairs, Education Policy, Quality Management +12