An examination of the IT satisfaction of small-business users

Development of a Tool for Measuring and Analyzing Computer User Satisfaction

James E. Bailey, Sammy W. Pearson · Management Science · 1983 · 2.6K citations

Business, Computer Science, Information Systems +17

The Measurement of End-User Computing Satisfaction

William J. Doll, Gholamreza Torkzadeh · MIS Quarterly · 1988 · 2.4K citations

Architecture, Computer Science, Information Systems +17

Determinants of Success for Computer Usage in Small Business

William DeLone · MIS Quarterly · 1988 · 708 citations

Business, Information Systems, Management Information Systems +10

Small-Firm Computing: Motivators and Inhibitors

Paul Cragg, Malcolm King · MIS Quarterly · 1993 · 665 citations

Business, Information Systems, Management Information Systems +8

Organizational Characteristics and MIS Success in the Context of Small Business

Louis Raymond · MIS Quarterly · 1985 · 514 citations

Business, Information Systems, Management Information Systems +6