An update measure of supervisor-rated job performance for programmer/analysis

Abstract

In this research an updated measure of job performance is proposed. The measure is based on the work of Arvey and Hoyle (1974) and is modified to meet the changes in MIS jobs over the last several years. The eighteen item job performance measure was given to 238 programmer/analysts and their supervisors at a large company. A factor analysis of the items yielded a five factor model of performance composed of: overall performance, communication skills, job attitude, business knowledge, and technical skills. The factors were found to be both reliable and valid. Relationships among the factors, and between the factors and both demographic variables and work satisfaction, are explored.