Supplier Selection: Integrated Theory using DEMATEL and Quality Function Deployment Methodology

Abstract

Abstract In modern management, a company tries to establish a long-term relationship with its supplier to ensure its stable source and therefore evaluating supplier has become even more critical than ever in gaining strategic advantage in supply chain management. The suppliers should fulfill certain basic conditions provided by the company like: health and safety, finance, environmental responsibilities etc. Therefore, supplier evaluation and selection is a complex multi criteria decision-making problem involving various tangible and intangible factors in the supply chain management system. In this paper, we have tried to explain how using the various weights from DEMATEL approach is integrated with Quality Function Deployment(QFD) to select the most suitable supplier.