Towards a model of work engagement

TLDR

The paper reviews the concept of work engagement. The authors review qualitative and quantitative studies to identify how engagement manifests and its antecedents and consequences. Work engagement is defined by vigor, dedication, and absorption; it is predicted by job and personal resources, especially under high demands, and leads to greater creativity, productivity, and willingness to go the extra mile, forming a model for career development.

Abstract

Purpose This paper aims to provide an overview of the recently introduced concept of work engagement. Design/methodology/approach Qualitative and quantitative studies on work engagement are reviewed to uncover the manifestation of engagement, and reveal its antecedents and consequences. Findings Work engagement can be defined as a state including vigor, dedication, and absorption. Job and personal resources are the main predictors of engagement; these resources gain their salience in the context of high job demands. Engaged workers are more creative, more productive, and more willing to go the extra mile. Originality/value The findings of previous studies are integrated in an overall model that can be used to develop work engagement and advance career development in today's workplace.