Understanding emotional display rules at work and outside of work: The effects of country and gender

The Presentation of Self in Everyday Life.

Kaspar D. Naegele, Erving Goffman · American Sociological Review · 1956 · 26.2K citations

Social Sciences, Psychology, Social Psychology +14

Culture's Consequences: Comparing Values, Behaviors, Institutions, and Organizations across Nations

Rabi S. Bhagat, Geert Hofstede · Academy of Management Review · 2002 · 22K citations

Management, Organization Studies, Organizational Behavior +17

Research in Organizational Behavior.

A. J. Grimes, L. L. Cummings, Barry M. Staw · Administrative Science Quarterly · 1986 · 11.2K citations

Management, Organization Studies, Organizational Behavior +9

The Managed Heart: Commercialization of Human Feeling

John E. Tropman, Arlie Russell Hochschild · Journal of Policy Analysis and Management · 1984 · 8.8K citations

Business, Marketing, Advertising +2

The Managed Heart: Commercialization of Human Feeling

Duncan H. Spelman, Arlie Russell Hochschild · Academy of Management Review · 1985 · 3.4K citations

Business, Marketing, Advertising +2