Valuing Information, Information Services, and the Library: Possibilities and Realities

Abstract

A range of issues are identified and the approaches and methodologies that have proven useful in addressing the questions of "the value of information," "valuing information services," and "valuing a library" are explored. It is suggested that the use of outcomes-based approaches resonate better with external stakeholders than the traditional use of input and output measures. Libraries are encouraged to demonstrate institutional value through the use of outcomes of institutional relevance.