Dynamic fluid-based scheduling in a multi-class abandonment queue

Markov Decision Processes: Discrete Stochastic Dynamic Programming.

Kasra Hazeghi, Martin L. Puterman · Journal of the American Statistical Association · 1995 · 8.5K citations

Business, Decision Sciences, Mathematics +14

Markov Decision Processes: Discrete Stochastic Dynamic Programming

Laurence A. Baxter, Martin L. Puterman · Technometrics · 1995 · 1.9K citations

Engineering, Decision Sciences, Mathematics +13

Restless bandits: activity allocation in a changing world

Peter Whittle · Journal of Applied Probability · 1988 · 1.1K citations

Business, Economics, Project Management +13

On Positive Harris Recurrence of Multiclass Queueing Networks: A Unified Approach Via Fluid Limit Models

J. G. Dai · The Annals of Applied Probability · 1995 · 924 citations · Full text

Business, Mathematics, Dynamical Systems +16

Designing a Call Center with Impatient Customers

Ofer Garnett, Avishai Mandelbaum, Martin I. Reiman · Manufacturing & Service Operations Management · 2002 · 591 citations

Business, Business Economics, Markov Decision Processes +16