Web search behavior of Internet experts and newbies

Protocol Analysis: Verbal Reports as Data

M. Venkatesan, K. Anders Ericsson, Herbert A. Simon · Journal of Marketing Research · 1986 · 4.4K citations

Social Sciences, Linguistics, Psychology +11

Characterizing browsing strategies in the World-Wide web

Lara D. Catledge, James E. Pitkow · Computer Networks and ISDN Systems · 1995 · 937 citations

Business, Information Systems, Information Retrieval +11

Real life information retrieval: a study of user queries on the Web

Bernard J. Jansen, Amanda Spink, Judy Bateman et al. · ACM SIGIR Forum · 1998 · 621 citations · Full text

Computing, Computer Science, Information Systems +17

How people revisit web pages: empirical findings and implications for the design of history systems

Linda Tauscher, Saul Greenberg · International Journal of Human-Computer Studies · 1997 · 563 citations · Full text

Business, Information Systems, Information Design +3

Effects of search experience and subject knowledge on the search tactics of novice and experienced searchers

Ingrid Hsieh‐Yee · Journal of the American Society for Information Science · 1993 · 336 citations

Computing, Computer Science, Information Retrieval +14