Concepedia
The Journal of Academic Librarianship · 1999 · 110 citations · 39 references
EducationHigher EducationPedagogyClassroom Power RelationsLibrary AdministrationLibrary CollectionsLibrary InstructionLibrary ProfessionUniversity Libraries
39
Service quality in academic libraries
Danuta A. Nitecki · The Journal of Academic Librarianship · 1996 · 80 citations
Management, Higher Education, Quality Management +12
Models of User Satisfaction: Understanding False Positives
Rachel Applegate · IUScholarWorks (Indiana University) · 1993 · 53 citations · Full text
Architecture, Information Systems, Psychology +11
Sources of Tension and Conflict Between Librarians and Faculty
Mary Biggs · The Journal of Higher Education · 1981 · 49 citations
Social Sciences, Conflict Studies, Conflict Analysis +4
Improving Library Relations with the Faculty and University Administrators: The Role of the Faculty Outreach Librarian
Scott Stebelman, Jack A. Siggins, David Nutty et al. · College & Research Libraries · 1999 · 47 citations · Full text
Education, Higher Education, Information Technology +10
A forward-looking library use survey: WSU libraries in the 21st century
Audrey F. Bancroft, Vicki Croft, Robert C. Speth et al. · The Journal of Academic Librarianship · 1998 · 47 citations · Full text
Education, Higher Education, Information Design +7