Journal of Knowledge Management · 1998 · 53 citations · 3 references
ManagementInformation TechnologyKnowledge ManagementCorporate StrategyKnowledge CreationKnowledge SharingKnowledge InternalizationKnowledge-based ResourcesTacit Knowledge ManagementCorporate Knowledge CapitalKnowledge Management CapabilityKnowledge Management StrategyStrategic Knowledge Creation
This paper seeks to redress the imbalance between technology and information by first examining three models of Knowledge Management with reference to the law firm context. Secondly, it examines the relationship that exists between the harnessing of corporate knowledge and the overall goals of a law firm, and in particular law firm profitability. Finally, given the existence of this relationship, it provides some signposts for the development of a Law Firm Knowledge Management Strategy.
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Thomas H. Davenport, Lawrence Prusak · Ubiquity · 2000 · 549 citations
Managing the professional service firm
Nancy B. Wolfe · Public Relations Review · 1994 · 433 citations