National Productivity Review · 1994 · 23 citations · 0 references
ManagementOperations ManagementQuality ManagementQuality EngineeringQuality ImprovementTotal Quality ManagementQuality Function DeploymentQuality Improvement StrategyQuality Management SystemsQuality StrategyQuality Improvement FrameworksQuality Improvement Methodology
Abstract In their quest for quality improvement, managers may sometimes feel as though they are adrift in a sea of acronyms. This article focuses on QFD— quality function deployment—carefully explaining the effective quality‐enhancing technique and demystifying its application.