Teaching structured troubleshooting: integrating a standard methodology into an information technology program

References

Page 1

	Year	Citations
Toward a design theory of problem solving David H. Jonassen Educational Technology Research and Development DesignDesign ThinkingSoftware DesignProblem SolvingDesign Science	2000	2K
Cognitive Load Theory: Instructional Implications of the Interaction between Information Structures and Cognitive Architecture Fred Paas, Alexander Renkl, John Sweller Instructional Science Cognitive ArchitectureCognitive ScienceCognitive FactorCognitive EngineeringCognitive System Engineering	2004	1K
Learning from Worked‐Out Examples: A Study on Individual Differences Alexander Renkl Cognitive Science Probability CalculationEducational PsychologyIndividual DifferencesMetacognitionEducation	1997	654
Cognitive load as a factor in the structuring of technical material. John Sweller, Paul Chandler, Paul Tierney, Journal of Experimental Psychology General Cognitive ConceptsProject ManagementEducationCognitionConceptual Knowledge Acquisition	1990	606
Structuring the Transition From Example Study to Problem Solving in Cognitive Skill Acquisition: A Cognitive Load Perspective Alexander Renkl, Robert K. Atkinson Educational Psychologist Educational PsychologyEducationCognitionLearning-by-doingCognitive Overload	2003	519
Case-based reasoning and instructional design: Using stories to support problem solving David H. Jonassen, Julián Hernández‐Serrano Educational Technology Research and Development Problem-based LearningInstructional DesignReasoningUsing StoriesEducational Case	2002	489
Transitioning From Studying Examples to Solving Problems: Effects of Self-Explanation Prompts and Fading Worked-Out Steps. Robert K. Atkinson, Alexander Renkl, Mary Margaret Merrill Journal of Educational Psychology Worked-out ExamplesEducational PsychologyEducationCognitionLearning-by-doing	2003	480
Predictors of well‐structured and ill‐structured problem solving in an astronomy simulation Namsoo Shin, David H. Jonassen, Steven McGee Journal of Research in Science Teaching Science EducationEngineeringIll‐structured ProblemAstronomy SimulationEducational Psychology	2002	336
The role of examples and rules in the acquisition of a cognitive skill. John R. Anderson, Jon M. Fincham, Scott L. Douglass Journal of Experimental Psychology Learning Memory and Cognition Memory RetrievalEducational PsychologyMetacognitionEducationCognition	1997	238
Decision-theoretic troubleshooting David Heckerman, John S. Breese, Koos Rommelse Communications of the ACM Try Again—still NothingBig ReportWord Processor	1995	215

Page 1