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Simultaneous consideration of TQM and ISO 9000 on performance and motivation: An empirical study of Spanish companies

Total Quality ManagementCustomer SatisfactionFirm PerformanceOrganizational CharacteristicEducationHuman Resource ManagementOrganizational BehaviorQuality Management SystemPerformance ManagementOrganisational Structure EvaluationManagementAccountingSimultaneous ConsiderationCorporate Social ResponsibilityStrategic ManagementSpanish CompaniesIso 9000BusinessBusiness Strategy