Comparing Employees in Traditional Job Structures vs Telecommuting Jobs Using Herzberg's Hygienes & Motivators

Abstract

Are the factors motivating present telecommuting employees the same motivating factors found for the workers of the Industrial Revolution according to Herzberg's Two-Factor theory? Herzberg concluded that motivating factors increasing job satisfaction are: achievement, recognition, work itself, responsibility, advancement, and growth. By survey of telecommuters, this article shows that telecommuters are motivated by the same Herzberg factors. Additionally, their newfound flexibility and control over their work, schedule and personal life motivates telecommuters, and that work overload has become a serious “dissatisfier” for the telecommuter.