Publication | Closed Access
PRIORITIZING THE TECHNICAL MEASURES IN QUALITY FUNCTION DEPLOYMENT
75
Citations
8
References
1998
Year
Software MaintenanceTotal Quality ManagementCustomer SatisfactionEngineeringSoftware EngineeringQuality Management SystemsCustom ..Quality Function DeploymentOperations ResearchSystems EngineeringProcess ManagementDeployment StrategyQuality ControlQuality ImprovementQuality AssuranceSoftware TestingBusinessQuality CharacteristicImproved Product Quality
Quality function deployment (QFD) is a quality management system designed to create high levels of customer satisfaction. This system, originated in Japan in the 1970, consists of four interlinked phases which describe the connections between the custom..
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