Uncovering the secrets of the twenty‐first‐century organization

Abstract

Abstract What will shape the organizations of the future? This article presents an eight‐level model that describes past, present, and future modes of operating and deals with the sources of power in an organization, the way that it is structured, how leadership style has changed, the role of stakeholders, the changing face of competition, the importance of creativity, teamwork, and the shifting nature of supply and demand. To keep up with the rapid pace of developments in these areas, today's business leaders need to have the courage to embrace new ways of thinking about shareholders, customers, and employees. © 2012 Wiley Periodicals, Inc.