Mobile technology in collaboration: evaluation of a web-based discussion board

Abstract

How well do discussion forums perform when viewed on a mobile device? This paper assesses the effectiveness of discussion forums and how well these forums performed when viewed on four different mobile devices. The paper focuses on how the device influences the interaction with the discussion board. The guiding questions are: What functionality or typical activities do the different devices support? What features offered by the different devices best support the users when viewing a discussion forum on a mobile device? The results of this analysis will help determine how different devices support users interacting with a discussion board.