Public Personnel Management · 1997 · 362 citations · 13 references
ManagementLeadershipPublic AdministrationExecutive LeadershipLeadership DevelopmentPublic Sector LeadershipEmployee TrainingExecutive CoachingLeadership EffectivenessPerformance CoachingPublic Sector Performance ManagementPublic Sector ProductivityCoach EffectivenessCoaching TransferCollaborative Problem Solving SupportLeadership Learning TransferMunicipal Executive LeadershipOne-on-one MentoringPublic Sector TrainingTraining Program Design
The study investigates the impact of executive coaching on productivity in a public sector municipal agency. Thirty‑one managers received standard managerial training followed by eight weeks of individualized executive coaching, with procedures and future recommendations described. Training alone raised productivity by 22.4%, while adding executive coaching boosted it by 88.0%, a significantly larger improvement.
This action research is the first reported attempt to examine the effects of executive coaching in a public sector municipal agency. Thirty-one managers underwent a conventional managerial training program, which was followed by eight weeks of one-on-one executive coaching. Training increased productivity by 22.4 percent. The coaching, which included: goal setting, collaborative problem solving, practice, feedback, supervisory involvement, evaluation of end-results, and a public presentation, increased productivity by 88.0 percent, a significantly greater gain compared to training alone. Descriptions of procedures, explanations for the results obtained, and suggestions for future research and practice are offered.
13