Buying Quarter Inch Holes: Public Support Through Results

Abstract

Archivists must learn, specifically and accurately, who uses their holdings; a few individuals and institutions are now examining this question. Archivists must also learn what users produce with their research and how these products affect our personal and public lives. Four methods for ascertaining this information are suggested. Finally, armed with information about clients and results, archivists can reach new user constituencies, affect the general public's perception of the archives, and influence those who underwrite and support archival activity. The writer provides suggestions for undertaking this outreach.