Materials and strategies that work in low literacy health communication.

Abstract

In a Maine Area Health Education Center program some solutions were developed to the well-documented problem of health information material that cannot be read or comprehended by low literacy adults. Professionals in health education and adult education were trained to produce easy-to-read health materials and created dozens of low-cost pamphlets on the nation's year 2000 health objectives. The pamphlets are easily reproducible on a copy machine. Concurrently, a model for teaching oral communication skills to health care providers who deal with low-literacy adults was developed in partnership with Maine's largest rural health center delivery system. The train-the-trainers model reached more than 500 direct health care service providers. Participants in the two programs gained skills useful in all aspects of public communication that are replicable in other cities, States, and regions.