International Symposium on Computer Modeling, Measurement and Evaluation · 1984 · 96 citations · 0 references
BusinessOperations ManagementOperations ResearchPerformance MeasurementSchedulingQueueing TheoryService OperationService Performance MeasurementService SchedulingService StrategyStochastic Service SystemsMulti-period SchedulingService Efficiency EvaluationService Level Performance MetricsService Performance MetricsService Timetabling