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A comparison of nonresponse in mail, telephone, and face-to-face surveys

Face-to-face SurveysCustomer SatisfactionSurvey (Human Research)EngineeringInterpersonal CommunicationOnline ExperimentInformation BehaviorConsumer ResearchSampling TechniqueWeb Survey MethodInformation ManagementCommunicationArtsStatisticsSurvey Methodology