Publication | Closed Access
Total Quality Management
69
Citations
11
References
1994
Year
Total Quality ManagementCustomer SatisfactionEngineeringBusiness CaseIndustrial OrganizationManagementProcess ManagementVaried ConceptualizationsManufacturing InnovationQuality ControlCorporate Social ResponsibilityStrategic ManagementQuality AssuranceTechnology ManagementBusinessTqm ImplementationCase StudyImproved Product QualityBusiness StrategyAgile ManufacturingLean Manufacturing
Attempts to capture the varied conceptualizations of industries by researchers and to provide some perspectives from which to understand the concepts, evolution and implementation of TQM. A case study of TQM implementation is presented and the implications for developing economies are highlighted.
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