Publication | Closed Access
Does Trust Reduce Concern for Information Privacy in E-Commerce?
14
Citations
31
References
2004
Year
Unknown Venue
Customer SatisfactionConsumer ResearchSocial InfluenceInformation PrivacyCommunicationOnline Customer BehaviorInternet CommerceManagementInternet ConsumerismUser AcceptanceData PrivacyTrustInformation ManagementMarketingTrust MetricTechnology Acceptance ModelInteractive MarketingTrust PrivacyBusinessTrust ManagementArts
Internet commerce continues to grow rapidly and is expected to exceed $5 trillion in 2005. Nevertheless concern for information privacy has been identified as a major consideration constraining many from internet consumerism. Trust has also been identified as an antecedent to willingness/intent to transact, buy or purchase. This research seeks to specify and support a model that involves additional constructs such as familiarity, risk, quality of website, gender, peresonal innovativeness, discretionary income, age, and other factors in order to identify what factors and/or interactions are significant in determining whether a prospect intends to part with funds and become a customer. Data to be gathered with online survey and analyzed using regression.
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