About the Use of TRIZ for Product-Service Development

Abstract

The aim of this paper is to understand how the Theory of Inventor's Problem Solving(TRIZ) may be applied in the development of product-service combinations. The authors have analyzed TRIZ modules and tools under a PSS (Product Service System) perspective to extract some principles of particular interest for their development. Basing on the outcomes of such investigation, the authors propose a framework for the use of TRIZ-based tools in product-service design.