2015 · 33 citations · 19 references
Customer SatisfactionNew Itu-t RecommendationOnline GamingGame TheoryEducationCommunicationProgram EvaluationEvaluation FunctionContent AnalysisGame DesignStudy Group 12User ExperienceGame AnalyticsUser EvaluationGamesInternational Telecommunication UnionMarketingTechnologyGaming QoeSubjective Evaluation MethodsArtsPlayer ExperienceSubjective Methods
This paper reports on activities in Study Group 12 of the International Telecommunication Union (ITU-T SG12) to define a new Recommendation on subjective evaluation methods for gaming Quality of Experience (QoE). It first resumes the structure and content of the current draft which has been proposed to ITU-T SG12 in September 2014 and then critically discusses potential gaming content and evaluation methods for inclusion into the upcoming Recommendation. The aim is to start a discussion amongst experts on potential evaluation methods and their limitations, before finalizing a Recommendation. Such a recommendation might in the end be applied by non-expert users, hence wrong decisions in the evaluation design could negatively affect gaming QoE throughout the evaluation.
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Flow: the psychology of optimal experience
Choice Reviews Online · 1990 · 12.7K citations
Cognitive Science, Behavioral Decision Making, Optimal Experience +5
Motivations for Play in Online Games
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